Community Resources

SOUTH SAN FRANCISCO LAUNCHES ENGAGE SSF, A FREE MOBILE APP FOR ENGAGING WITH CITY HALL

The new app allows users to track and report City issues anytime, anywhere.

Communicating with South San Francisco city government just got easier, and smarter. South San Francisco has launched its own online and mobile app called Engage SSF allowing anyone to send a request for service, make suggestions or comment on city policy on any Wi-Fi enabled device such as a smartphone, tablet, or desktop computer. Residents are invited to download Engage SSF on the App Store (for iOS devices) or Google Play (for Android devices), and the app is available online now at http://www.ssf.net/engage.

“Connecting with our residents, businesses and visitors is vitally important to the City,” said South San Francisco Mayor Rich Garbarino, “and through Engage SSF anyone can reach City Hall easily from almost anywhere, anytime, creating true community engagement. It will also result in faster response time by the City and allow residents to track the status of their service request, both big improvements.”

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The City of South San Francisco partnered with SeeClickFix, an app developer specializing in community engagement, to launch the new online and mobile application. “We are thrilled to be working with the City of South San Francisco,” said SeeClickFix CEO Ben Berkowitz. “This partnership will help to extend the high-quality service that South San Francisco residents have come to expect, while engaging these citizens in the process to improve both the efficiency and quality of service. We are looking forward to a long and productive partnership!”

Through the Engage SSF app users can easily report an issue or concern and automatically a service request is dispatched to the specific department responsible for the issue. Users can then track the report online as requests are acknowledged and completed by city departments. Engage SSF will also be used to solicit ideas from the public and city employees to improve the city or the operation of city government.

Engage SSF is only for non-emergency issues. For emergencies requiring immediate attention or a police or fire response, the public should continue to call 9-1-1.

The new technology aims to improve city government response to public requests. It will also reduce the number of telephone calls to city departments, organize large, aggregate data into useful information, and provide greater transparency for all public service requests.

For more information about Engage SSF, visit http://www.ssf.net/engage or call the Information Technology Department at (650) 829-3915.

SMALL BUSINESS CALIFORNIA
Please find link to Small Business California annual survey. This is the 11th survey and it is used to set the agenda for Small Business California. As copy of the results are sent to all state legislators, the Governor and the media. We would greatly appreciate it if you could send to your members and ask them to complete and send to other business owners.
We will keep the survey open until March2.
For past survey results go to www.smallbusinesscalifornia.org

COMMUNITY LEARNING CENTER
It is TAX time. Get your taxes done for free. The Community Learning Center is an IRS authorized e-file provider. Call the South San Francisco Public Library program to get an appointment on Thursdays 6 – 8 PM or Saturdays, 10 AM – 2 PM 650-877-8540. Help is available in English and Spanish. You 2014 income must be less than $53,000, exceptions apply.

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SSF PUBLIC LIBRARY

AUTHOR TALK: MARIE MUTSUKI MOCKETT
Thursday, February 19, 2015 at 6:00 PM
Please join author Marie Mutsuki Mockett for a discussion and signing of her new book, Where the Dead Pause and the Japanese Say Goodbye, a memoir about grief, consolation, and her travels to the radiation zone near the Fukushima Daiichi Nuclear Power Plant.

CHEF AVA ROMERO
Friday, February 20, 2015 at 2:00 PM
South San Francisco Public Library is excited to host South City’s most passionate, self-taught cook, Chef Ava Marie Romero! Chef Ava is the author of the blog “Recipes from an Autistic Chef” and has published two cookbooks with the help of the South San Francisco community. Chef Ava will be teaching us some scrumptious “date night” and “game day” recipes. Also, thanks to South San Francisco Parks and Recreation, and other generous South City businesses, Chef Ava will have some great foodie gift cards and raffle prizes to give away at each presentation!