YOUR CUSTOMER EXPERIENCE IN THE NEW DINE IN REALITY

When:
March 1, 2021 @ 2:00 pm – 3:30 pm
2021-03-01T14:00:00-08:00
2021-03-01T15:30:00-08:00

Hosted by SBDC San Francisco

Time: 2:00pm to 3:30pm

Topics covered include:

  • Communicating positively with vocal, verbal, and visual signals
  • Saying “No” effectively using The Wings of No™
  • Incorporating hospitality into:
  • Social Distancing
  • Wearing Masks
  • Hand Sanitizing Stations
  • Creating a COVID-19 Concierge type position to work the room
  • Escalating situations with customers

Register Now: https://norcalsbdc.zoom.us/webinar/register/WN_NmN2mmEPQrqyx91ceLrB8g